Do you think it’s a waste of time to build an alternative to a big SaaS?
Question from a customer:
Do you think it’s a waste of time to build an alternative to a big SaaS? There’s so many differences that you could add to make it stand out. Why not create a better product than the alternative? Why not create a cheaper alternative? Why not create a simpler version? Why not create an alternative with less/more features?
Answer:
You are not taking into account the friction costs of moving from one solution to another.…